Course Details

Course Title: Administrative: Effective writing and emailing skills

Course Language: English

Qualification Required: All Level are welcome

Mode-Of-Training: Classroom

Duration: 9am - 6pm (Lunch break 1hr)

Job Level: All Level are welcome

Besides the content message, how you write (or don’t write) sends yet another message to your reader.

Good writing shows that you are logical, respectful and professional. It also ensures that your message is understood in the way you intended it.

Bad writing may lead the reader to think that you lack clarity of thought, you are not very competent at what you do, or that you are not respectful. Bad writing also results in unclear messages, delays and miscommunication.

Bad writing is especially common in email messages, as people think that email is informal, and they use it carelessly.

confirmation on registering.

Email is not strictly informal, and it is not acceptable to use style and language carelessly.

Email should be used professionally to convey a good image of the sender and the organisation.

Course Objective

  • Write to build and maintain a positive relationship with the reader.
  • Structure sentences correctly, concisely, and clearly.
  • Present your message in the most effective and reader-friendly format.
  • Identify and avoid common grammatical errors in business writing.
  • Be aware of the impact of email on your work and business.
  • Understand how to make online communications effective and productive.
  • Project a professional and confident image online through your writing.

Course Content

Creating Energy and Impact in Your Writing

  • Avoiding outdated language
  • Writing concise sentences without affecting meaning
  • Choosing wisely between the active and passive voice

Using Words Effectively

  • Using short words and plain English
  • Using strong words
  • Using precise and concrete words
  • Using an appropriate tone
  • Understanding the power of words
  • Commonly misused words in business writing

Avoiding Common Grammar Mistakes

  • The four sentence structures in English
  • Avoiding sentence fragments
  • Avoiding run-on sentences
  • Avoiding misplaced modifiers
  • Using tenses correctly
  • Ensuring subject-verb agreement

Observing Netiquette When Using Email

  • When should you not use email?
  • How to greet your reader
  • How to close your message
  • How to sign off
  • How to use CC and BCC
  • Emoticons and abbreviations

Looking Good Online

  • Improve the visual aspects of your email
  • Use intelligent subject lines
  • What to note about attachments

Course Information

  • Course Fee: SGD$349.00
  • Categories: Administration
  • Instructor: -
  • Session (Days): 1
  • Duration (Hours): 8hrs
  • Course Medium: English
  • Level: All Level
  • Course Date: 29 June 2018

SkillsFuture Reference : CRS-N-0040293

This course is full day, starting at 9am until 6pm. The cost is inclusive of all materials, refreshments and snacks. Course date/venue subject to change if warranted by circumstances.

How to Register

  1. E-mail: Send us an email at ; Include your Name, Contact Number and Title of couse you wish to register. We will contact you with further details and confirmation on registering.
  2. SMS: Text us at +65 8265 5000 include your name, email and title of course you wish to register for. We will contact you with further details and confirmation on registering.
    Example of SMS Format: "Mr John Lim" "email address" "Title of course"
  3. Call: Call us at +65 8265 5000 and discuss your interest with our Admin Officer