Course Details

Course Title: Administrative: Accurate and Effective Minutes

Course Language: English

Qualification Required: All Level are welcome

Mode-Of-Training: Classroom

Duration: 9am - 6pm (Lunch break 1hr)

Job Level: All Level are welcome

As a minute-writer, you need to listen carefully to discussions, record relevant points, and present that information in an accurate, clear, concise and useful format.

During the meeting, you need to listen actively for important points to record. You must know the difference between the relevant and the irrelevant, plus differentiate between the nice-to-know and the need-to-know. This can be challenging when a discussion is lively or fast-paced.

After the meeting, when you begin compiling your notes, you must consider the type of minutes you are writing. Are they narrative or action minutes? What are the requirements for each type?

On top of it all, you need to be sure that your language is clear and concise, and accurately portrays the issues discussed

Course Objective

  • Know how to prepare yourself to take accurate notes during the meeting.
  • Appreciate how an agenda should be written, and how it helps in the running of an effective meeting and taking the minutes. - Know how to actively listen during the meeting, and record the necessary points.
  • Understand the difference between the need-to-know and nice-to-know, and know what to record.
  • Study a typical minute format, and understand how the various segments can be written.
  • Use the language of minutes more confidently.
  • Write concise sentences and paragraphs so your minutes are easier to read.
  • Be aware of accepted timelines in preparing meeting documents.

Course Content

Before the Meeting

  • Working with the Chairperson
  • Preparing yourself for the meeting
  • Preparing an agenda
  • Keeping pace with the meeting

During the Meeting

  • Playing your role effectively
  • Focused listening
  • Knowing how to interrupt, clarify, and confirm
  • Developing your own shorthand
  • Picking out main points, ideas, and actions
  • Distinguishing between nice-to-know and need-to-know

Writing Up the Minutes of Meeting

  • Types of minutes you may have to write
  • A typical minutes format
  • How to write: A) Apologies B) Minutes of Last Meeting C) Matters Arising D) Any Other Business

Application

  • Attending a mock meeting and analysing your role
  • Taking minutes at the meeting
  • Writing up the draft

Making Your Minutes Reader-Friendly

  • Using short words
  • Writing concise sentences
  • Choosing between the active and passive voice
  • Using paragraphs effectively
  • Recording specific information
  • Recording actions
  • Using the correct tenses for reported speech
  • Using reporting verbs correctly
  • Including attachments
  • Distributing the minutes

Course Information

  • Course Fee: SGD$349.00
  • Categories: Administration
  • Instructor: -
  • Session (Days): 1
  • Duration (Hours): 8hrs
  • Course Medium: English
  • Level: All Level
  • Course Date: 26 April 2018

SkillFuture Reference: CRS-N-0035579

This course is full day, starting at 9am until 6pm. The cost is inclusive of all materials, refreshments and snacks. Course date/venue subject to change if warranted by circumstances.

How to Register

  1. E-mail: Send us an email at register@cfc.sg ; Include your Name, Contact Number and Title of couse you wish to register. We will contact you with further details and confirmation on registering.
  2. SMS: Text us at +65 8265 5000 include your name, email and title of course you wish to register for. We will contact you with further details and confirmation on registering.
    Example of SMS Format: "Mr John Lim" "email address" "Title of course"
  3. Call: Call us at +65 8265 5000 and discuss your interest with our Admin Officer

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